Terms of Use


These terms and conditions (“Terms”) govern your participation in and use of the HighNetWork app (the “App”) and any other app, website or web page or other electronic services operated by HighNetWork Limited (“the Services”). These Terms set out the terms of your relationship with HighNetWork Limited (“we”, “us” or “HNW”). Please read these terms carefully as they affect your rights and obligations under the law. 

If you do not agree to these Terms in full, please do not register with us or use the Services.

Please also see our Privacy and Data Protection Policy for information about how we collect and use any data you enter into our system.


  1. Introduction

    1. HNW, through its App and Services provides virtual business development coaching services to users from law, accountancy and other such professional service firms and any other business on an enterprise basis, to encourage and promote networking and sales activities.

    2. These terms will apply to all end-users of the App (“you” or “users”). Separate customer terms will apply between HNW and those firms that employ end-users. We refer to any organisation, firm or entity who employs you or with whom you work and who has taken out a subscription for you as ‘your employer’, even if you are not technically an employee of our client.

    3. Depending on the subscription taken out by your employer, levels of registration or subscription may apply. By using the App you agree that you will be bound by these Terms, whether or not you are using the App in a beta test, as part of a free trial or as part of a subscription taken out by your employer.

    4. Please note that these Terms may be amended from time to time. Notification of any changes will be made by posting new terms onto the Services. In continuing to use the Services you confirm that you accept the then current Terms in full at the time you use the Services.

  2. Registration and Subscription

    1. Use of certain Services may require registration. We may allow access to some Services without registration but we reserve the right to withdraw access without registration at any time.

    2. We are not obliged to permit anyone to register with the Services and we reserve the right to refuse registration to anyone for any reason. We also reserve the right at our discretion to remove any content from the Services, terminate your registration and/or subscription and restrict your access to our Services at any time for any reason.

    3. Access to certain functionality or features may be restricted or limited, depending on the subscription taken out by your employer.

    4. We reserve the right to add or remove services and functionality from any registration or subscription type or to add or remove registration or subscription types.

    5. We may offer a free trial period during which we allow you, for a limited period, to access functionality which is usually only available to subscribers. Once a trial period ends if you do not take out a subscription we reserve the right to withdraw your access to the Services. We may, at our sole discretion, extend or withdraw any trial period. Trial periods are offered strictly at our discretion and we may reduce the period or change the terms of any trial period we offer at any time.

  3. Data Protection

    1. When you register with the Services we will ask for some of your personal information. Any personal information you provide us with will be handled in accordance with our Privacy and Data Protection Policy which can be seen here.

    2. You must not provide us with any personal information that is not your own and agree that personal information supplied to us relates to you only and will be kept up to date. We will use the information provided to us to contact you. You are required to provide us with such information as we may request which may include your name, email address, mobile/cell telephone number (for authentication), profession, country of residence, job title, employer and such other information as we may reasonably request.

    3. If we have reason to believe that there is likely to be a breach of security or misuse of the Services or the App through your account or the use of your password, we may notify you by SMS and require you to change your passwords on our system, or we may suspend your account until you have done so. Until you have changed all your passwords or we have reactivated your account, you will not be able to access the Services.

    4. You are not entitled to allow any other person to use or borrow your log-in details or password. Each additional user must use and register for the Services separately.

  4. Use and Abuse of the Services

    1. Please note that the Services are strictly for your professional business development purposes only. The Services are not intended for your personal use purposes or for use by external training providers.  

    2. Any content posted or published by you using the Services is your personal responsibility and to the extent that a claim arises out of this (e.g. breach of privacy) you will be personally liable in relation to this.

    3. You may not publish any illegal, offensive, inaccurate, misleading, defamatory or fraudulent content. If any such content is published by you or we have reasonable grounds to believe you have, we reserve the right at our discretion and without notice to take such action as we deem necessary including removing the content from the Services and terminating your registration.

    4. You acknowledge and agree that any content you input into the App, including with respect to reminders as part of the “Me Card” function, is your sole responsibility and you will be personally liable in relation to this. Such content may be aggregated with other users’ content for our statistical or other business purposes however such content will be accessible by HNW only.

    5. You agree that you will not:

      • solicit log-in information or access an account belonging to someone else;
      • do anything illegal, unlawful, misleading, malicious, or discriminatory using the Services; or
      • impersonate any other person whether or not that other person is a user of the Services.

    6. If you come across any offensive, inaccurate or damaging material on the Services or if you are subject to any form of abuse or harassment, we ask that you contact us immediately at admin@highnetwork.co.uk.

    7. You agree not to upload any files or post or publish anything on the Services that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another’s device.

  5. Commercial Use

    1. You are not entitled to resell or commercially exploit the contents of the Services. You are not entitled to use any data mining, robots, or similar data gathering and extraction tools to collect user names, e-mail addresses or any other data for the purposes of sending unsolicited e-mail or for any other use.

  6. Our Liability

    1. We will operate the Services with the reasonable skill and care of an online service provider however we cannot guarantee the Services will be error free. We do not make any representations in respect of the Services and exclude all implied warranties. Any opinions, recommendations or conclusions arising out of the use to the Services should not be regarded as definitive or relied upon to the exclusion of other information or your professional judgement.

    2. From time to time it may be necessary to suspend access to the Services for a period of time and any such interruptions shall not constitute a breach by us of these Terms.

    3. We will not be liable for any a) business loss; b) financial loss; c) economic loss; d) consequential loss; e) loss of data; f) lost profit; g) loss of bargain or opportunity or h) indirect loss arising as a result of your use of the Services or a breach of these Terms.

    4. We will not be liable for any use of the Services other than for professional business development purposes.

    5. We will not be liable if content you have posted and stored on the Services is lost, corrupted or damaged.

    6. Our total liability to any user (subject to clause 6.7) is limited to two hundred GBP (£200).

    7. Nothing in these Terms will limit our liability for fraud or for death or personal injury caused as a result of our negligence.

  7. Cancellation and Termination

    1. If you wish to cancel your registration, please notify us and we will delete your registration.  

    2. If you cease to be employed or engaged by our client who has taken out a subscription for you, your relationship with our client comes to an end or if the subscription taken out for you is terminated or otherwise comes to an end, then you will not be entitled to access the Services or the App. We will not be liable for any loss of data you have uploaded to the App in that event. 

  8. Intellectual Property and App Licence

    1. The App and Services may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the App without our express written consent.

    2. We hereby grant a non-exclusive, non-transferable licence to download a copy of the App to such devices as are personally used by you and to use in accordance with these Terms. We reserve the right to terminate this licence if you are in breach of these Terms. You may not transfer this licence.

    3. You may not use, copy, modify or transfer the App or any materials or documents we have supplied to you except as expressly set out in these Terms. You may not translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the App, except as expressly permitted by law.

    4. By providing content for distribution by our Services, you expressly grant us a royalty-free, perpetual licence to use such content in order to deliver the Services to you.

    5. The App together with the format and content of the Services is protected by copyright and we reserve all rights in relation to our copyright and all other applicable intellectual property rights (including trademarks) whether owned or licensed to us which appear on the Services.

  9. Notice and Take-Down

    1. We will make all reasonable efforts to delete accounts which are being used in breach of our Terms but we cannot be responsible if you have failed to provide us with the relevant information.

    2. In the event that you believe that an account is being used in an inappropriate manner or that any content which is distributed using the Service is defamatory or infringing on intellectual property rights you should notify us immediately at admin@highnetwork.co.uk.

  10. General

    1. You shall comply with all foreign and local laws and regulations which apply to your use of our Services in whatever country you are physically located.

    2. These Terms are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts.

    3. If you breach these Terms and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.

    4. We will not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.

    5. These Terms apply between you and us. No other person shall have any rights to enforce any of these Terms.

    6. Each of the paragraphs, sub-paragraphs and sections of these Terms operate separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.